VERBAL COMMUNICATION : ORAL AND WRITTEN MODES
Communication is often understood mainly as verbal communication. But it is also possible knowledge, as we shall see in the next section. Verbal communication is communication through words. This can occur in either of two modes, oral or written.
Oral communication is more natural and spontaneous, and we use this mode most of the time. A great percentage of our communication is oral communication. But in formal situations, written communication is required, and not everyone can communicate effectively in writing. This may be because of psychological barriers, or lack of technique.
We will discuss these barriers to effective communication a little later. It is important to understand which mode to select for communicating effectively. Lat's first discuss where the oral and written modes are effectively used, and where a combination of the two is required.
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